Your privacy, plainly explained.

We collect personal information you provide when you contact us, request a consultation, subscribe to our updates, apply for a role, or engage us as a client. This typically includes your name, business email, phone number, employer and the content of any message you send us.

When you visit our website we also collect technical information automatically, including IP address, device and browser type, pages viewed and referring URL. We use cookies and similar technologies to do this - see "Cookies" below.

We use personal information to:

• Respond to your enquiries and provide the services you've asked for
• Manage and deliver client engagements
• Assess job applications
• Send updates you've subscribed to (you can unsubscribe at any time)
• Improve our website, services and security posture
• Meet our legal, accounting and regulatory obligations

We do not sell personal information. We share it only with: (a) trusted technology providers who help us operate our business (e.g. Microsoft 365, our CRM and email providers, all bound by data protection terms); (b) professional advisers under confidentiality; and (c) regulators or law enforcement where required by law.

Our primary data hosting region is Australia. Some sub-processors may store data in other regions - we choose providers that meet equivalent privacy standards.

We use first-party cookies for essential site functionality and analytics cookies to understand how the site is used. Analytics cookies are pseudonymous and we do not use them to build advertising profiles. You can disable cookies in your browser; some site features may not work as expected.

Under the Australian Privacy Act and the Australian Privacy Principles, you have the right to: access the personal information we hold about you; ask us to correct it; withdraw consent for marketing; and lodge a complaint about how we handle your information.

To exercise any of these rights, email [email protected]. We will respond within 30 days.

We protect personal information using a layered information security programme - including least-privilege access, multi-factor authentication, encryption in transit and at rest, and ongoing monitoring. No system is completely secure; we will notify you and the OAIC of any eligible data breach in accordance with the Notifiable Data Breaches scheme.

We keep personal information only as long as needed for the purpose it was collected, or as required by law. Enquiry records are typically kept for two years; client engagement records for the period required by professional and tax obligations (currently seven years).

We may update this privacy policy from time to time. The "Last updated" date at the top shows when it was last revised. Material changes will be communicated via the website or, where appropriate, directly to you.

Privacy questions, requests or complaints can be sent to [email protected]. You can also write to us at: Privacy Officer, Accelerate Tech, Sydney, Australia.

If you're not satisfied with how we've handled a privacy concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.