Local Government Hub
Planning, permits and citizen services for councils, on the Microsoft platform you already own.
Accelerate Tech's local government platform connects the NSW Planning Portal and your core council system, publishes development applications online, redacts personal information before publication, gives residents a mobile portal and reports DA performance in Power BI.
Local government software on the Microsoft platform councils already own
A development application lands in the NSW Planning Portal, and a planner re-keys it into TechnologyOne, Civica or Infor. Residents phone the front desk to ask where their DA is up to. Documents go on exhibition only after someone reads them line by line for names, addresses and signatures.
The Local Government Hub is one platform on Power Platform and Azure. It connects the Planning Portal to your council system, publishes applications online, finds personal information before a document is exhibited, gives residents a mobile portal and reports assessment times in Power BI. You adopt the modules in the order that suits you. Our TechnologyOne practice configures and integrates Property & Rating for councils that run it.
Integration
Standard connectors move applications, documents and status updates between the Planning Portal and your council system, with no rip-and-replace.
- NSW Planning Portal APIs
- TechnologyOne, Civica and Infor
- No manual re-keying
TechnologyOne practice
Property & Rating configuration, Business Process Actions, integration and business analysis for councils on TechnologyOne.
- Business Process Actions
- Compliance system
- Integration and data
Application Tracker
A public, mobile-first portal where residents search, filter and follow development applications on a map or in a list.
- Map, list and card views
- Plain-English search
- Exhibition notices
AI Redaction
AI finds personal information in application documents, and a planner checks the redactions and approves the document before it is published.
- Personal information detection
- Human review before publish
- Audit trail
Citizen Experience
One mobile portal where residents lodge service requests, track them to completion and pay rates.
- Service requests
- Request tracking
- Rates payments
DA Intelligence
Power BI reports on Microsoft Fabric show lodgement volumes, assessment times and backlog.
- Lodgement volumes
- Assessment times
- Backlog
Council experience on the team
Our local government practice includes former council staff. The team has worked in large and small government organisations.
What changes for a council planning team
Less re-keying
Applications arrive in your council system from the Planning Portal without manual entry.
Fewer status calls
Residents and applicants check progress online instead of phoning the planning team.
Safer publication
Personal information is found and redacted before a document goes on exhibition.
Where to start
The Local Government Hub is the umbrella. 30+ councils already use parts of it. Each module below has its own page, and most councils start with one.
Who uses the Local Government Hub
Built for:
- Council CIOs and IT managers
- Planning and development directors
- Customer service managers
- Records and governance teams
Runs on
- Microsoft Power Platform
- Microsoft Azure
- Power Pages
- Microsoft Fabric
- Power BI
Built to align with
- Designed for IRAP PROTECTED environments
- Australian Privacy Principles
- Essential Eight aligned
Accelerate Your Desired Outcomes
Clients choose us because we:
- Are certified Microsoft experts.
- Take a holistic approach to understand your business needs and bridge the gaps with the right tools and solutions.
- Collaborate with you and prioritise your input to ensure a client-centric approach.
- Operate with agility and speed, thanks to our small teams and 2-week sprint model.
- Start developing on day 1 to get results quickly.
- Focus on delivering outcomes, not just scope, to ensure we meet your goals.
- Offer cost-effective solutions that enable you to reach your goals faster.
- Stay flexible and open to new and better ways of doing things to continually improve your business processes.
- Are proudly Australian owned and operated.
Frequently asked questions
What is the Local Government Hub?
- It is Accelerate Tech's platform for councils, built on Microsoft Power Platform and Azure. Its modules cover integration with the NSW Planning Portal and your council system, an application tracker, AI redaction, a citizen portal and DA reporting. The hub also covers our DCP Viewer, Formwork forms, governance, risk and compliance, stakeholder relationship management and TechnologyOne practice. It runs in your council's own Microsoft tenant or in ours.
Which council systems does it work with?
- It has connectors for TechnologyOne, Civica Authority, Infor Pathway and Microsoft Dynamics 365, and it links to the NSW Planning Portal. It also works with OpenText Content Manager for records, and the Novoplan integration moves developer contributions data between Novoplan and your council system. You keep your current system of record, so nothing is ripped out.
Is it only for NSW councils?
- The Planning Portal integration is specific to NSW. The application tracker, AI redaction, citizen portal and reporting work for any Australian council, because they read from your council system rather than from the Portal.
Can we start with one module?
- Yes. Most councils start with integration or the application tracker. The modules share one data model, so each later module reuses what the first one set up.
Can we see it working before we commit?
- Yes. The interactive demos use fictional council data and are linked from their own pages. You can also book a live walkthrough with the form at the bottom of this page. Bring your planning and IT teams, and we will show how it fits your council system.
Proof and further reading
Book a demo
Tell us about your council and what you want to see. We will set up a walkthrough with your team.
Choose Accelerate and experience a more efficient, faster, and cost-effective way to achieve your business goals.
Book a walkthrough