AI Centre of Excellence
Run AI like a portfolio, not a pile of pilots.
An AI Centre of Excellence for organisations past the pilot stage. We stand up the operating model, the assurance controls and the platform guardrails that let thousands of people use Copilot, agents and Power Platform without IT losing sight of any of it.
Accelerate business value with AI Centre of Excellence
Most large organisations now run dozens of AI pilots and none of them at scale. Copilot licences sit unused. Agents appear in Copilot Studio built by whoever had the idea that week. Nobody can name every model touching customer data, so risk and legal ask who signed this off, and the honest answer is nobody did. Then the board asks what the AI spend returned this year.
We stand up the CoE that answers those questions. That means an AI council with named decision rights, a use-case pipeline scored on value and risk, guardrails on the platforms your people already use, and one register of every AI asset in the tenant. We run it as a managed service for as long as you need, then hand it to your team. The CoE decides what gets built and under what controls; building the agents themselves is a separate engagement.
Operating model and AI council
Who decides, who funds, who carries the risk. We design the council and the intake process, then run the first quarter with you.
- Council charter, membership and meeting cadence
- Use-case intake scored on value and risk
- Funding model and chargeback to business units
- One register of every AI use case, agent and model in the tenant
Policy, risk and assurance
The controls that let legal and risk say yes. Each use case gets a risk tier, human oversight where it counts, and evidence an auditor will accept.
- Responsible AI policy mapped to ISO/IEC 42001 and Australia's AI Ethics Principles
- Risk tiering with matching approval gates
- Evaluation and red-team testing before release
- Audit evidence pack per use case
Platform guardrails
Environment, data protection and lifecycle controls across Microsoft 365 Copilot, Copilot Studio and Power Platform, so makers move fast inside a boundary.
- Environment strategy for makers, agents and production
- DLP and Purview policies tuned to your risk appetite
- CoE Starter Kit inventory across apps, flows and agents
- ALM pipelines with managed environments
Adoption, skills and value tracking
Capability grows or the platform stalls. We run the training pathway and the champions network, and report what each use case returned.
- Role-based learning paths for staff, makers and agent builders
- Champions network, office hours and accreditation
- Copilot licence assignment based on measured usage
- Benefit tracking per use case, reported to the council
Benefits of AI Centre of Excellence
No shadow AI
Every agent, app and model in the tenant sits in one register with a named owner.
Faster approvals
Risk tiers and standing decision rights replace a case-by-case argument with legal.
Licence spend that works
Usage data shows which Copilot and Power Platform licences earn their keep, and which get reassigned.
Empowering you for success in the digital age
Built for:
- CIOs and Chief Data or AI Officers
- Heads of Digital running an AI programme past its first pilot
- Risk, legal and privacy teams asked to sign off on AI
- Enterprise architects and platform owners
- CFOs asking what the AI spend returned
Runs on
- Microsoft 365 Copilot
- Microsoft Copilot Studio
- Microsoft Foundry
- Microsoft Power Platform
- CoE Starter Kit
- Azure DevOps / GitHub for ALM
Built to align with
- Designed for IRAP PROTECTED environments
- Australian Privacy Principles
- Essential Eight aligned
- ISO/IEC 42001 aligned
Accelerate Your Desired Outcomes
Clients choose us because we:
- Are certified Microsoft experts.
- Take a holistic approach to understand your business needs and bridge the gaps with the right tools and solutions.
- Collaborate with you and prioritise your input to ensure a client-centric approach.
- Operate with agility and speed, thanks to our small teams and 2-week sprint model.
- Start developing on day 1 to get results quickly.
- Focus on delivering outcomes, not just scope, to ensure we meet your goals.
- Offer cost-effective solutions that enable you to reach your goals faster.
- Stay flexible and open to new and better ways of doing things to continually improve your business processes.
- Are proudly Australian owned and operated.
Choose Accelerate and experience a more efficient, faster, and cost-effective way to achieve your business goals.
Download the AI CoE Reference Model