Local Government Integration
Connect ageing council systems without rip-and-replace.
An integration accelerator that lets councils connect TechnologyOne, Civica, Authority, Pathway and other line-of-business systems to modern Microsoft platforms - unlocking citizen experiences and analytics without ripping out core systems.
Accelerate business value with Local Government Integration
Councils run a patchwork of long-lived line-of-business systems - rates, planning, regulatory, asset management - each with its own data model and login. Citizens see the seams; staff swivel-chair between screens; data takes weeks to consolidate for reporting.
A pre-built integration layer on Azure Integration Services and Power Platform that exposes council systems through standard APIs and event streams, feeding a unified citizen view, a Power Pages portal and a Power BI analytics model.
Pre-built connectors
Battle-tested connectors for TechnologyOne, Civica Authority, Pathway, Civica CES, Open Office and others.
- Bi-directional sync
- Event-driven where supported, polling where not
- Schema versioning
Citizen unified view
A single record per ratepayer / property combining every interaction across systems.
- Property-centric and citizen-centric views
- Interaction timeline
- Linked permits, requests and rates
Council Power Pages portal
A configurable citizen portal for service requests, payments, permits and bookings - branded per council.
- Mobile-first responsive
- WCAG 2.2 AA compliant
- MyAccount integration
Reporting and analytics model
A pre-built Power BI semantic model with council operations metrics out of the box.
- Service request analytics
- Compliance and KPI reporting
- OLG benchmarking ready
Benefits of Local Government Integration
Faster digital citizen experiences
Launch portal experiences in weeks instead of years.
Lower integration cost
Pre-built connectors reduce custom integration work.
Less manual effort for planners
At least 1 FTE saved per year in the planning team
Applications, documents and status updates flow between the portal and council systems without re-keying.
Empowering you for success in the digital age
Built for:
- Local councils and shire councils
- Council shared service organisations
- State agencies overseeing local government
Runs on
- Azure Integration Services
- Power Platform
- Power Pages
- Power BI
Built to align with
- Designed for IRAP PROTECTED environments
- Australian Privacy Principles
- Essential Eight aligned
Accelerate Your Desired Outcomes
Clients choose us because we:
- Are certified Microsoft experts.
- Take a holistic approach to understand your business needs and bridge the gaps with the right tools and solutions.
- Collaborate with you and prioritise your input to ensure a client-centric approach.
- Operate with agility and speed, thanks to our small teams and 2-week sprint model.
- Start developing on day 1 to get results quickly.
- Focus on delivering outcomes, not just scope, to ensure we meet your goals.
- Offer cost-effective solutions that enable you to reach your goals faster.
- Stay flexible and open to new and better ways of doing things to continually improve your business processes.
- Are proudly Australian owned and operated.
Choose Accelerate and experience a more efficient, faster, and cost-effective way to achieve your business goals.
Download Integration Patterns Whitepaper