NSW Planning Portal Integration
Planning Portal applications, certificates and status updates, connected to your council system.
Accelerate Tech connects the NSW Planning Portal APIs to TechnologyOne, Civica Authority and Infor Pathway, so development applications, certificates and documents move both ways without manual re-keying.
How the NSW Planning Portal connects to your council system
Every application lodged in the NSW Planning Portal has to reach your council system, and every status change has to go back. Where the link covers only some of the APIs, planners re-key the rest, and applicants ring to ask why the Portal still shows the old status.
We connect the Planning Portal APIs to your core council system in both directions. Development applications, complying development certificates, planning certificates and documents arrive in your system of record, and determinations and status updates return to the Portal. The integration sits on Power Platform and Azure. It is the same one that ePlanning.io customers already run.
Development applications
Applications lodged in the Portal arrive in your council system with their documents. Determinations and status changes go back to the Portal.
- Inbound and outbound
- Documents sync both ways
- Status updates returned
Certificates
Complying development certificates, planning certificates and post-consent certificates are covered by the same connection.
- CDC service
- Section 10.7 certificates
- Post-consent certificates
Other Portal services
Section 68 activity approvals, building information certificates and the certificate registration service use the same connection.
- Section 68 approvals
- Building information certificates
- Certificate registration
Council system connectors
Standard connectors for the three systems most NSW councils run, so you keep your system of record.
- TechnologyOne
- Civica Authority
- Infor Pathway
What changes when Portal data stops being re-keyed
No re-keying
A planner opens the application in the council system. Nobody copies it across from the Portal.
Accurate status in the Portal
Determinations and progress return to the Portal, so applicants see the current position.
One connection for every service
Applications, certificates and documents use one integration, not a separate link for each.
Who uses the Planning Portal integration
Built for:
- Council planning and development teams
- Council IT and integration managers
- Councils reviewing a Portal integration contract at renewal
Runs on
- Microsoft Power Platform
- Microsoft Azure
- Azure API Management
Built to align with
- Designed for IRAP PROTECTED environments
- Australian Privacy Principles
- Essential Eight aligned
Accelerate Your Desired Outcomes
Clients choose us because we:
- Are certified Microsoft experts.
- Take a holistic approach to understand your business needs and bridge the gaps with the right tools and solutions.
- Collaborate with you and prioritise your input to ensure a client-centric approach.
- Operate with agility and speed, thanks to our small teams and 2-week sprint model.
- Start developing on day 1 to get results quickly.
- Focus on delivering outcomes, not just scope, to ensure we meet your goals.
- Offer cost-effective solutions that enable you to reach your goals faster.
- Stay flexible and open to new and better ways of doing things to continually improve your business processes.
- Are proudly Australian owned and operated.
Frequently asked questions
Which Planning Portal APIs do you integrate?
- We cover Development Applications, the CDC service, Section 10.7 planning certificates, Section 68 activity approvals, building information certificates, post-consent certificates and the certificate registration service. Documents sync both ways. If you use only some of these today, you can add the others later on the same connection.
Which council systems can receive Planning Portal data?
- We have connectors for TechnologyOne, Civica Authority and Infor Pathway. Dynamics 365 is also supported. Your council system stays the system of record, and we add the integration around it.
What happens when the Planning Portal changes an API?
- We maintain the integration and update the connector when the Department changes an API.
How long does a Planning Portal integration take?
- It depends on your council system, the Portal services you use and how your current integration is set up. We scope it in a short discovery with your IT and planning teams, then give you a plan and a date. If you are changing provider, we start with a migration assessment.
Proof and further reading
Book a demo
Tell us about your council and what you want to see. We will set up a walkthrough with your team.
Choose Accelerate and experience a more efficient, faster, and cost-effective way to achieve your business goals.
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